Saturday, May 29, 2021

Keep Employees Engaged and Motivated when they are Working-From-Home

 





Measures taken by organizations to stand against the global health crisis from affecting the business, this has an effect on almost all employees as realization that ‘work’ is not a place. During this global crisis, organizations have risen to make a move towards mitigating the effect on the organization. Most organizations are equipping themselves to continue business-as-usual by suddenly shifting gears and adopting work-from-home practices.

V5 Model of Employee Engagement

V5 Model of employee engagement incorporates five major elements of employee engagement. These are: value, voice, variety, virtue and vision. Where value and voice elements are discussed in the context of employees, while the rest three are discussed in context of organization.

Value: considering the fact that employees of an organization as a vital asset and value their efforts, loyalty and commitment to the organization. This may include optimism at work, respect at work, interaction and recognition (Demerouti & ten Brummelhuis, 2012).

Voice: providing an opportunity for employees to raise their concerns and issues without fear of being judged and negative impact (Rees et al., 2013). Continuous feedback, supervisor’s support and cooperation, and inputs on procedure and policies are a few ways that can productively amplify employees’ voice (Saks, 2006).

Variety: scientifically designing a job that uses a variety of skills, knowledge and expertise to have a higher degree of creativity and innovation and thus enhanced employee engagement (Schaufeli & Bakker, 2004). Variety in terms of autonomy, significance, task variety and challenging jobs can reduce psychological distress and raise engagement level (Christian et al., 2011).

Virtue: having a moralistic mission that supports ethical values for employees, customers, shareholders and community. Organizations having virtue clusters like affection, trust, justice and harmony can develop a humane work environment where employees will be more engaged.

Vision: a clear and comprehensive stated goal of an organization that it strives to achieve in the future. Brevity, goal clarity, abstract yet challenging, desirable goals are a key feature of a good vision of an organization to develop an engaged workforce.

 

In global context organization are using strategies to keep their employees motivated and engaged.

 

Regular check-ins:

Regular check-ins with employees are a must when working remotely to ensure that your remote teams are on the same page regarding their work duties.

 Video meetings:

Even though the chances are that employees have to attend lot of conference calls and meetings while working remotely, face to face communication is a more effective way to get all the remote team members on the same page for this reason employees can get engaged during your video meetings. These meetings should be short and everyone who participates in this meeting should contribute to core purpose of the meeting. And each of your video meetings has to have a clear purpose and timeboxed.  By rotating the roles of each participant in the meeting we can keep everyone engaged in the videos call.

Online team buildings

While the most suitable way for team building activity is onsite and with physical presents of the team member, with the currently social distancing regulatory imposed this cannot be achieved. And organization are finding ways to effective ways to do this online.  There are many different online activities and games organizations can use to help remote employees get to know one another and build stronger connections as trust is one of the key elements in achieving team goals. Following are few online activities organizations are facilitating to fulfill this activity.

  1. Company culture workshop
  2. Hackathon
  3. Online board games
  4. Quiz
  5. Gaming session
  6. Karaoke or movie night.




Reference


9 Tips for Managing Remote Employees (no date). 
Available at: https://www.gartner.com/smarterwithgartner/9-tips-for-managing-remote-employees/ (Accessed: 30 May 2021).

8 Biggest HR Challenges for Remote Employees | BuildFire (no date). Available at: https://buildfire.com/hr-remote-employee-challenges/ 
(Accessed: 30 May 2021).

State of Remote Work 2020 (no date). 
Available at: https://lp.buffer.com/state-of-remote-work-2020 (Accessed: 30 May 2021).

7 comments:

  1. Motivation and employee engagement are essential for considering the work from home concept. this concept generates more pressure than normal routine work. For example, unavailability of data or documents, technical issues, disturbance from social factors, etc.. can happen. Remote work and living under the stress of a pandemic have caused many people to work long hours every day and employees have fear of losing their job. The stress of the situation will make it harder than usual to stay motivated. So motivation is a critical activity for the WFH concept.

    ReplyDelete
  2. Engaging remote employees will ensure your team is efficient and productive as they would be in the office, if not more so. However, it can be hard to define and measure what employee engagement looks like to your team members.

    Working remotely is a challenge for many, as there tend to be distractions like chores, housemates or roommates, social media, and TV at home. The best way to gauge your employees' engagement levels is by simply asking them about their work and their passion levels. You can monitor their progress on assignments and confront any concerns you might have about their performance.

    Here I wish to mention some ways to maintain the employer's culture & virtual staff feel they are truly be a part of the company team.

    1) Encourage health & wellness of employees
    2) Host virtual meetings & casual hangouts
    3) Ensure employees feel heard & valued
    4) Foster personal connections
    5) Keeps the lines of communication open
    6) Gamify your teamwork

    ReplyDelete
  3. Agreed with you. in a nut shell what you have elaborate here is that working from home in a sense make employees feel isolated and less connected. It becomes therefore imperative to make every effort to keep them engaged to maintain their productivity. Recognizing their efforts and achievements can boost their confidence and motivation to work.

    ReplyDelete
  4. Engaging remote employees will challenge the company. because employees working from home and they have to attend their private matters and external environment. on that case employees attention missing from the work. so the company HR team has more responsible to engage with the employees and give motivation hints to employees to complete their target.

    ReplyDelete
  5. Certainly Maheshan, HR team must get their employees engaged and motivated though they are working from home. Employee engagement and motivation are key areas of HR which are directly effect on employee productivity and achieving company goals. Thought it would be very challenging, HR team has to come up with a strategic plan to get their employees engaged while they work from home.

    ReplyDelete
  6. I think these theories can’t apply for each & every industry. These are ok with industry like IT & education. But with my experience in banking industry, it is very hard to motivate & keep employees engaged in regular branch banking. Most of the times we can experience bad scenarios when working from home conditions.

    ReplyDelete
  7. As you have mentioned clearly employee engagement needs to be thoroughly managed to obtain the best output from the employees. Employees are not having any physical connection and so as to get them connected video conferencing, group chats are ideal methodologies.

    ReplyDelete

Pathways Towards the New Normal

HR is evolving from staff administration to acting as peers with senior management as an organization are reconsidering their business mod...